:root{--bg: #0f1420;--panel: #182031;--panel2: #1f2940;--line: #2a3550;--text: #e8edf7;--muted: #8fa0bf;--accent: #4f8cff;--accent2: #3ad29f;--danger: #ff5d6c;--warn: #ffbf47;--radius: 12px}*{box-sizing:border-box}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--text)}h1,h2,h3{margin:0 0 .4rem}.muted{color:var(--muted)}.small{font-size:.85rem}.center{min-height:80vh;display:grid;place-items:center}.topbar{display:flex;align-items:center;gap:1.5rem;padding:.7rem 1.2rem;background:var(--panel);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:10}.brand{font-weight:700;cursor:pointer}.topbar nav{display:flex;gap:1rem}.topbar nav a{color:var(--muted);text-decoration:none}.topbar nav a:hover{color:var(--text)}.topbar-right{margin-left:auto;display:flex;align-items:center;gap:1rem}.who{color:var(--muted);font-size:.85rem}.page{padding:1.5rem;max-width:1200px;margin:0 auto}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:1.2rem}button{background:var(--accent);color:#fff;border:none;border-radius:8px;padding:.6rem 1rem;font-weight:600;cursor:pointer}button:hover{filter:brightness(1.08)}button:disabled{opacity:.45;cursor:not-allowed}button.secondary{background:var(--panel2)}button.ghost{background:transparent;border:1px solid var(--line);color:var(--text)}button.warn{background:var(--warn);color:#111}button.call{background:var(--accent2);color:#05231a}button.hangup{background:var(--danger)}input,select,textarea{background:var(--panel2);border:1px solid var(--line);color:var(--text);border-radius:8px;padding:.55rem .7rem;font:inherit;width:100%}label{display:block;font-size:.85rem;color:var(--muted);margin-bottom:.6rem}label input,label select{margin-top:.25rem}textarea{min-height:70px;resize:vertical}.error{color:var(--danger);background:#3a1620;padding:.5rem .7rem;border-radius:8px;margin:.5rem 0}.ok{color:var(--accent2)}.login{width:340px;display:flex;flex-direction:column;gap:.4rem;text-align:center}.login label{text-align:left}.login button{margin-top:.5rem}.queuebar{display:flex;align-items:center;gap:2rem;background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:1rem 1.4rem;margin-bottom:1.2rem}.qstat{display:flex;flex-direction:column}.qnum{font-size:1.8rem;font-weight:700;color:var(--accent)}.qlabel{color:var(--muted);font-size:.8rem;text-transform:uppercase;letter-spacing:.04em}.qactions{margin-left:auto;display:flex;gap:.6rem}.contact-grid{display:grid;grid-template-columns:1.2fr 1fr;gap:1.2rem;align-items:start}@media (max-width: 900px){.contact-grid{grid-template-columns:1fr}}.side{display:flex;flex-direction:column;gap:1.2rem}.contact-head{display:flex;justify-content:space-between;align-items:flex-start}.badge{padding:.25rem .6rem;border-radius:999px;font-size:.75rem;background:var(--panel2);color:var(--muted)}.badge.assigned{color:var(--accent)}.badge.follow_up{color:var(--warn)}.fields{display:grid;grid-template-columns:1fr 1fr;gap:.6rem 1.5rem;margin:1rem 0}.fields div{display:flex;flex-direction:column}.fields dt{color:var(--muted);font-size:.75rem}.fields dd{margin:0}.dialer{border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:1rem 0;margin:1rem 0}.dialer-status{display:flex;align-items:center;gap:.5rem;margin-bottom:.7rem}.dialer-state{text-transform:capitalize;color:var(--muted)}.dot{width:10px;height:10px;border-radius:50%;background:var(--muted)}.dot.ready{background:var(--accent2)}.dot.on-call{background:var(--accent2);box-shadow:0 0 0 4px #3ad29f33}.dot.connecting{background:var(--warn)}.dot.error{background:var(--danger)}.dialer-actions{display:flex;gap:.6rem}.outcomes,.ai-quick{display:flex;flex-wrap:wrap;gap:.4rem;margin:.6rem 0}.chip{background:var(--panel2);border:1px solid var(--line);color:var(--text);padding:.35rem .7rem;border-radius:999px;font-size:.8rem;font-weight:500}.chip.active{background:var(--accent);border-color:var(--accent)}.disposition-actions{display:flex;justify-content:space-between;margin-top:.8rem}.panel h3{margin-bottom:.6rem}.script{white-space:pre-wrap;font-family:inherit;background:var(--panel2);padding:.9rem;border-radius:8px;line-height:1.5;margin:0}.ai-log{max-height:320px;overflow-y:auto;display:flex;flex-direction:column;gap:.5rem;margin-bottom:.6rem}.bubble{padding:.55rem .75rem;border-radius:10px;max-width:92%;white-space:pre-wrap;line-height:1.45;font-size:.9rem}.bubble.user{background:var(--accent);align-self:flex-end}.bubble.assistant{background:var(--panel2);align-self:flex-start}.ai-edit-btn{background:none;border:none;cursor:pointer;padding:0 0 0 .5rem;font-size:.75rem;opacity:.7;line-height:1;vertical-align:middle}.ai-edit-btn:hover{opacity:1}.bubble.editing{align-self:flex-end;width:92%;display:flex;flex-direction:column;gap:.4rem;background:var(--panel2)}.bubble.editing textarea{width:100%;min-height:3.2rem;resize:vertical;font:inherit;color:var(--text);background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:.5rem}.ai-edit-actions{display:flex;gap:.5rem;justify-content:flex-end}.ai-input{display:flex;gap:.5rem}.empty{text-align:center;padding:3rem}.manual-dial{max-width:340px;margin:1.5rem auto 0;text-align:left}.manual-dial .dialer{border-bottom:none;padding-bottom:0}.manual-dial .dialer input{margin-bottom:.7rem}.stat-row{display:flex;gap:1rem;flex-wrap:wrap;margin:1rem 0}.stat-row .qstat{padding:.8rem 1.2rem;min-width:90px}.admin-grid{display:grid;grid-template-columns:320px 1fr;gap:1.2rem;align-items:start}@media (max-width: 800px){.admin-grid{grid-template-columns:1fr}}.stack{display:flex;flex-direction:column;gap:.6rem}.tbl{width:100%;border-collapse:collapse}.tbl th,.tbl td{text-align:left;padding:.5rem;border-bottom:1px solid var(--line);font-size:.9rem}.tbl th{color:var(--muted);font-weight:600}.tabs{display:flex;gap:.4rem;margin:.8rem 0 1.2rem;border-bottom:1px solid var(--line)}.tab{background:transparent;color:var(--muted);border:none;border-bottom:2px solid transparent;border-radius:0;padding:.6rem .9rem;font-weight:600}.tab.active{color:var(--text);border-bottom-color:var(--accent)}.tab:hover{color:var(--text)}.row-between{display:flex;justify-content:space-between;align-items:center}.list{list-style:none;padding:0;margin:.6rem 0 0}.list li{display:flex;align-items:center;gap:.5rem;padding:.5rem 0;border-bottom:1px solid var(--line)}.list li.sel{background:var(--panel2);border-radius:6px;padding-left:.4rem}.link{background:none;border:none;color:var(--text);font-weight:600;padding:0;cursor:pointer;text-align:left;flex:1}.link:hover{color:var(--accent)}.tag{font-size:.7rem;background:var(--accent);color:#fff;padding:.1rem .45rem;border-radius:999px}.mini{padding:.2rem .5rem;font-size:.8rem;background:var(--panel2)}.mini.danger{background:transparent;color:var(--danger);border:1px solid var(--line)}.check{display:flex;align-items:center;gap:.5rem;color:var(--text)}.check input{width:auto;margin:0}.var-chips,.steps{display:flex;flex-wrap:wrap;gap:.4rem}.steps{flex-direction:column}.step-row{display:flex;align-items:center;gap:.5rem}.step-row input{width:auto;flex:1}.step-n{color:var(--muted);font-size:.8rem;width:24px}